Technical Support

Hunin Software offers a variety of support options!

Hunin Software offers support in the form of technical documentation, support message boards, and e-mail forms.

The best and fastest way to resolve your issue is to check the technical documentation.

If the answer isn't in the technical documentation, post a message on one of our support message boards.

If you are a registered user, you can submit your issue to our support staff via an e-mail form.

If you've forgotten your password, you can use our automated replacement service.

The fastest solutions to common problems can be found in the technical documentation available below. The available documentation includes Help files, answers to frequently asked questions (FAQ's), and Known Issues.

The support message boards are the preferred method of contact for technical support. Our support staff checks and posts replies to the message boards regularly. By posting your support issue on our message boards, others (who may be having the same problem as you) can find answers to their questions as well. The support message boards are also searchable to so you can check to see if your problem has already been addressed!

Permanent community administrators (i.e. those not still using the one month free trial) can also receive support by submiting your message to our support staff via an e-mail form.

If you have forgotten your password, use our automated replacement service. A new password will be e-mailed to the address listed in your user profile. You can then log in and change your password to whatever you like. You will not be given your original password.

Note: This service only works if you have specified an e-mail address in your user profile!!